Air France should be ashamed. for such service to business class passengers
Terrible service! I left my bag in the business lounge on the plane! Somehow it ended up first at the airport, and then in another terminal! So any cleaner can pick up an abandoned item, take whatever they want, and hand it over to the lost and found office! You didn't even provide a photo, and where did the chain from my bag go?! It was stolen, and your company is charging us just for waiting for a response! First 12 euros, then 170 euros—they are so brazen! Air France has no respect for its passengers!!!!! If my bag arrives empty, I'll sue! There are cameras on board, and we'll see who stole my bag and took it to the lost and found office! They text their number, demand payment, and then it's impossible to get through!
体验日期: Jan 10, 2026