- Aggiornato il
- pubblicato su
Grateful for retrieving the lost wallet
I lost my wallet on a flight from Washington to Paris before reaching my destination. After I contacted Air France, I was notified of a possible match within 24 hours. That was great. Then I need to create an account and pay 12 Euro to proceed. I wish to do those after the match is confirmed. At that point, I was presented two options. One is to have it mailed to me. The cost was 84 Euro, which seems a bit high but I desperately need the credit card in it. It turned out that I couldn't pay with my credit card when the card was not with me, so I changed my itinerary to pick it up in person at CDG on my way back. That option requires making an appointment by filling up a request form. I never found the form nor received reply after contacting in multiple ways. I was nervous whether I can retrieve my wallet at CDG without an appointment. Fortunately, when I showed up in CDG, the ladies there were very nice and helpful, and my wallet was returned. So while some improvements may be possible, overall I truly appreciate all the help, thank you!
Data di esperienza: 16 set 2023
Hello, We thank you for your review. We are glad our service was helpful. When you have questions, you can contact us with the "contact" form on the website or here : infos@franceobjetstrouves.fr We are sorry but we never received any mails from you. Regards, France Objets Trouvés