France Lost & Found connects people who have lost an item (Losers) with those who have found it (Finders or Lost & Found Services), through a shared national database.
The platform acts as a support, information and matchmaking tool to facilitate procedures related to lost or found items. France Lost & Found is an independent private platform.
It is neither a public service nor a government authority and does not store or handle the reported items.
Our objective
Our objective is to return as many items as possible to their owners, so they can smile again, while contributing to:
- reducing waste,
- avoiding unnecessary repurchasing,
- limiting the destruction of items.
A service structured around several components
To achieve this objective, France Lost & Found relies on several complementary services.
A national collaborative platform
The platform www.franceobjetstrouves.fr allows individuals to:
- report a lost item,
- consult a shared database,
- adopt a common reflex in the event of losing or finding an item.
A SaaS software for local authorities and institutional stakeholders
France Lost & Found offers a SaaS-based lost property management software designed for local authorities and organizations welcoming the public.
A true user relationship tool, this service makes it possible to:
- offer a fully digital service,
- reduce unnecessary calls, emails and travel,
- provide citizens with a reporting interface accessible 24/7 via dedicated partner websites.
Each partner remains responsible for the organization and operation of its own lost & found service.
A shipping service
When users cannot travel to the service counter, France Lost & Found offers a secure shipping service, allowing items to be sent to their recipients.
👉 View shipping terms and conditions
A confiscated items service for airports
France Lost & Found also supports certain airports in the return of confiscated items, enabling passengers to recover their belongings safely upon their return to France.
The “Preloss” service – loss prevention
The Preloss service allows items to be registered before they are lost.
France Lost & Found notably provides:
- anti-loss cards for wallets,
- solutions for bicycles and smartphones,
- devices that can be integrated into corporate business gifts.
An electronic waste recycling service
Unclaimed electronic waste is recycled by specialized service providers.
France Lost & Found uses the TrackDéchets platform to ensure traceability of operations.
Products resulting from recycling operations may be donated to partner charities, such as the Red Cross.
A human adventure and a committed team
Alain Franciosa is the founder and CEO of the company ATLANTIS, which operates the France Lost & Found brand.
He founded the company in 2016 following a walk through the streets of Paris during which he successively found a coin, a tie clip and a suitcase key.
This experience inspired him to structure and professionalize the lost property market, which until then lacked real organization.
Since then, France Lost & Found has established itself as a major player in the sector, with more than one million items returned each year.
A team of committed employees serving the project
The operation of the service relies on a team of 14 people with complementary skills:
- Alain Franciosa – Chief Executive Officer
- Alexandre D. – Technical Director
- Olga F. – Financial Analyst
- Julia C. – Customer Service Manager
- Marie E. – Training Manager
- Juliette M. – Marketing Officer
- Tristan J. – Sales Representative
- Séverine G. – Human Resources Director
- Anne D. – Sales Coordinator
- Justine C. – Data Protection Officer (DPO)
- Pauline D. – DPO Consultant
- Timbi D. – Support Team
- Stéphane N. – Design & Communication
- Sylvie B. – Legal Affairs
- Cyril G. – Accounting & HR
- Anne M. – Press Relations
Legal notice
This website, accessible at the URL https://www.franceobjetstrouves.fr/, is published by SAS ATLANTIS (hereinafter “France Lost & Found”).
It is the property of ATLANTIS, a simplified joint-stock company (SAS) with a share capital of €39,000, registered with the Trade and Companies Register of Grenoble under number 815 409 990, and whose intra-community VAT number is FR77815409990.
Director of publication:
Mr Alain Franciosa, President of SAS ATLANTIS.
Contact details:
Address: 9 chemin du Vieux Chêne – 38240 Meylan – France
Website hosting:
OVH SAS, with share capital of €10,174,560
RCS Lille Métropole 424 761 419 00045 – APE Code 2620Z
Registered office: 2 rue Kellermann – 59100 Roubaix – France
The graphic design of the website is developed by ATLANTIS SAS.
Liability
ATLANTIS uses all reasonable means to ensure the accuracy and updating of the information published on the site.
However, the publisher cannot be held liable in the event of:
- errors or omissions,
- temporary unavailability of the service,
- fraudulent or inappropriate use of the published information,
- statements made by users.
The user remains solely responsible for the use they make of the site and the information they provide.
Use of the France Lost & Found website is subject to the Terms and Conditions of Use (TCU), which define in particular the limits of the publisher’s liability and users’ obligations. 👉 https://www.franceobjetstrouves.fr/en/terms-of-service
Personal data protection
ATLANTIS respects the privacy of its users.
Personal data relating to users of the franceobjetstrouves.fr website and its subdomains are processed by ATLANTIS.
This processing has been declared to the CNIL, registered under number 1652142 / DPO-121176.
Personal data processing is carried out in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the French “Data Protection Act”.
Detailed information relating to:
- the data collected,
- the purposes of processing,
- data retention periods,
- users’ rights and how to exercise them,
👉 Find all information relating to the processing of your data here: https://www.franceobjetstrouves.fr/en/privacy.
Cookies
The website uses cookies that are strictly necessary for its operation as well as anonymized audience measurement cookies, in accordance with CNIL recommendations.
The terms of use of cookies are specified on the Privacy page:
👉 https://www.franceobjetstrouves.fr/en/privacy
Intellectual property
All content on the website (texts, images, graphics, logos, icons, structure, software) is protected by the Intellectual Property Code.
Any reproduction, representation or exploitation, in whole or in part, without prior written authorization from ATLANTIS is prohibited.
Applicable law
The franceobjetstrouves.fr website and these legal notices are governed by French law.
In the event of a dispute, French courts shall have exclusive jurisdiction, unless mandatory legal provisions provide otherwise.
💙 12 million lost items thank you!