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Lost and found at CDG - Fantastic !!!!
Hello, I am most grateful , happy and truly surprised with the efficiency with which all my items were found and I was informed by your service. We travel to europe almost every year. I had read how the CDG lost and found is the oldest in the world. I forgot my daughter's ipad, sandals, shawl, headphones and my sunglasses at security. It was a chaotic time at security that day with the Microosft Worldwide shut down and a couple of days before the Olympics. I think the airport was on high alert and have never really experinced security the way it was that day. I remember while filling in and uploading my details on the lost and found website my husband telling me i was wasting my time and would not get my things back. When I reached the airline gate , I remembered i had forgotten thsi tray of things as my daughter was barefoot and air france sent people on 2 ocassions back to security to check if my things were there and I think in the chaos at the time it was missed. I had heard all kinds of stories from my friends of how things are not found. Including a freind who lost her small suitcase at duty free last year and was not found. I would like to give a MOST SPECIAL mention to Julia for your support team whom just amazed me with all her help, prompt replies to all my emails. She is definitely extraordinary! Thank you once again !!! If it werent for her , I probably would not have felt as I do. I would however also like to bring to your attention that I had a terrible experience with Fedex India, I believe Chronopost ( whom you use for shipping has a tie up with them for India). I will share the details of this experience on a separate note - only so people in the future do not have this problem again. My package was delivered to India returned to you in Paris and because I did not want to experience or engage with Fedex again after dealing with them for a month opted to have my package sent to a dear friend who is travelling to India and lives in Europe. Among all the mistakes and goof ups fedex India made they also made false promises, gave incorrect information... I sincerely urge you to pls look into the same. Sincerely, Priya
Data di esperienza: 16 set 2024
Hello, We thank you for your positive review. We are glad our service was helpful. We will forward the special thank you to Julia. Regards, France Objets Trouvés